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  • General

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    About WORLD Hair and Skin Products

    Q: Where is WORLD Hair & Skin manufactured?
    A: WORLD products are a Canadian brand, manufactured in Ontario, Canada.

    Ingredients

    Q: How clean is the WORLD Hair & Skin line?
    A: Not only are WORLD products paraben, sulphate, phthalate, gluten and fragrance free, they are free of Environmental Defence of Canada's Toxic Ten list.

    Q: Can people of any age use WORLD Hair & Skin?
    A: YES, however the BLENDS essential oils are not for use on infants, small children or pregnant women.

    Q: Are any of the WORLD products vegan?
    A: Some of our products contain beeswax, so cannot be considered vegan. The WORLD products that are vegan are CLEAN, REPAIR, OCEAN, UP, CANDY and the BLENDS.

    Q: Are WORLD Hair and Skin products tested on animals?
    A: NO, WORLD products are not tested on animals.

    Q: Do any of the products contain a fragrance or perfume?
    A: In order to be as clean as they are, WORLD products have no added fragrance or perfumes. However, some products do contain essential oils, which provide a light scent. A WORLD essential oil BLEND can be added to any products in the WORLD line that are scent free to create a personalized scent.

    Q: Are WORLD Hair and Skin products safe for people with sensitivities?
    A: Of course it would depend on the sensitivity. Many WORLD customers however, do use the WORLD line because they have sensitivities to toxic ingredients in many other beauty care products. This applies especially to those with intolerance to products with fragrance.

    Q: Can those with allergies to Gluten use WORLD?
    A: YES, WORLD takes pride in the fact that its products are Gluten free.

    Packaging

    Q: Is WORLD packaging recyclable?
    A: YES, all WORLD packaging is recyclable.

    Ordering & Shipping

    Q: Where does WORLD currently ship to?
    A: WORLD currently ships to Canada and the United States. If you would like shipping to another location, please contact us via email at shop@world.ca.

    Q: How long does it take to receive an order once it has been placed?
    A: Your order will be shipped within 48 hours. The arrival date will be dependant upon the method of shipment selected.

    Q: Where can I find more information about your products?
    A: Check out our Brand and Product catalogues on www.world.ca under the media section within the PRESS section. You can also check us out on Facebook, Twitter and Instagram

    Q: Are WORLD products really multi-use?
    A: YES, many of our products are for both hair and skin and have an array of uses – see the multiple uses section under each product on www.world.ca.

  • WORLD Hair and Skin Products

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    CLEAN

    Q: Is the CLEAN safe for anyone to use?
    A: YES, CLEAN is a gentle and effective product that can be used by any age including new borns, gender, ethnicity and hair or skin type.

    Q: Is the WORLD CLEAN safe to use on the face?
    A: YES, the CLEAN is one of our multi-use products that can be used as a cleanser for the body or a shampoo for the hair. Did you know that CLEAN is also fantastic for shaving and can be used to wash make up brushes?

    Q: What are some of the active ingredients in the CLEAN?
    A: CLEAN contains vitamins A through E, cucumber extract, ivy root, burdock extract and calendula, all ingredients that help to leave the hair and skin feeling soft and subtle.

    Q: Can a scent be added to the WORLD CLEAN?
    A: YES, customize the scent by choosing from one of our essential oils BLENDS.

    Q: Is the CLEAN safe for colour treated hair?
    A: YES, comprehensive tests were performed on colour treated hair. CLEAN performed the same or better than our leading competitors. In most cases, the colour in hair lasted longer when using CLEAN as an after-care shampoo (learn more).

    PROTECT

    Q: Who can use the WORLD PROTECT?
    A: Like the WORLD CLEAN, PROTECT can be used safely on everyone, even new borns. It is also perfect for both genders and all ethnicities.

    Q: Is the WORLD PROTECT really an all-in-one moisturizer, conditioner, styling product and more?
    A: YES, indeed it is! The WORLD PROTECT is a fantastic all-in one moisturizer. It also doubles as a make-up remover and moisturizing shaving cream, so it’s really all you need to moisturize your body.

    Q: Is the PROTECT a good conditioner for curly hair?
    A: YES, the PROTECT is fantastic for curly hair. It helps to form and maintain curl and leaves hair feeling soft, smooth and manageable.

    Q: Is the PROTECT a good leave-in conditioner?
    A: Depending on hair type, the PROTECT can either be left in the hair aasnd a leave-in conditioner or can be used as a detangler and rinsed out. Because of its light but powerful formula, it moisturizes without creating any grease or excess oil.

    Q: What are some of the active ingredients in the PROTECT?
    A: There are numerous active ingredients in the PROTECT, such as: vitamins A through E, dandelion, elderflower, rosehip and rosemary, all help to moisturize the hair and skin.

    REPAIR

    Q: Who can use the WORLD REPAIR?
    A: The WORLD REPAIR can be used by both genders, all ethnicities and age groups. Not recommended for new borns.

    Q: Is the WORLD REPAIR a multi-use product?
    A: NO, the WORLD REPAIR is meant for use on the hair.

    Q: Is the REPAIR more of a hair mask or conditioner?
    A: The great thing about the REPAIR is that it can act as both a mask and a conditioner. To use as a mask or deep conditioner, disperse a generous amount throughout damp hair and apply heat. For best results, leave in hair for 30 minutes and rinse out. To use as a conditioner, add REPAIR to hair for 5 minutes and rinse out. For protection from blow drying and styling tools, leave in hair as a leave-in conditioner.

    Q: What are some of the active ingredients in the REPAIR?
    A: REPAIR contains rosemary, jojoba oil and calendula oil all ingredients to aid in the rejuvenation of hair.

    UP

    Q: Is the UP safe for anyone to use?
    A: UP is a natural hair spray for hair only – it cannot be used on skin. UP can be used effectively on all differing hair types and ages. Not recommended for new borns.

    Q: Is the WORLD UP an aerosol hairspray?
    A: NO, the WORLD UP is a natural hairspray and is aerosol free. It is the perfect alternative to using harsh chemicals found in aerosol hairsprays.

    Q: Is the UP actually made with sugar?
    A: YES, it is the sugar content in the product that adds a natural hold to the hair.

    Q: Can the WORLD UP be used on damp hair?
    A: The UP works better when sprayed into damp - towel-dry hair and then followed by blow-dry or styling. UP can also be used after hair is dry. A mist of UP on dry hair provides extra hold.

    Q: What is the difference between the WORLD OCEAN and the WORLD UP?
    A: The WORLD OCEAN is a sea salt spray that provides volume and texture, whereas the UP is a natural sugar hairspray used to provide extensive hold.

    OCEAN

    Q: Is the UP safe for anyone to use?
    A: OCEAN is a natural salt spray for hair only – it is not recommended for skin. OCEAN can be used effectively on all differing hair types and ages. Not recommended for new borns.

    Q: What is the difference between the WORLD OCEAN and the WORLD UP?
    A: The WORLD OCEAN is a sea salt spray that provides volume and texture, whereas the WORLD UP is a natural sugar hairspray used to provide extensive hold.

    Q: What is it about the OCEAN that allows it to act as a professional volumizing and texturizing spray?
    A: A synergistic combination of organic hydrosols of lavender, rosemary and dead sea salt revitalize hair, add fullness, texture and lustrous shine.

    Q: Is there any other added benefits to using the WORLD OCEAN?
    A: YES, there are therapeutic benefits that come from using dead sea salt and hydrosols, as they are both powerful agents for feelings of well-being.

    Q: Can the OCEAN be used on dry hair?
    A: It is recommended that the OCEAN be used on damp, towel-dried hair, followed by either blow-drying or diffusing.

    BUZZ

    Q: Who can use the WORLD BUZZ?
    A: Anyone can use the BUZZ; children, teenagers, adults, every ethnicity, hair and skin type.

    Q: What is the WORLD BUZZ?
    A: WORLD BUZZ is pomade that can be used to achieve sleek, spiked or chunky styles. It can also be used as a deep moisturizer for severely dry and irritated skin.

    Q: How does the BUZZ remedy severely dry and irritated skin?
    A: Beeswax acts as an emollient and a humectant, which draws moisture back to the skin and helps to create softer less chapped skin. BUZZ also contains vitamin A, which rehydrates and assists with cell reconstruction.

    Q: How is the WORLD BUZZ also a styling product?
    A: BUZZ succeeds as a styling product because beeswax draws moisture, adds texture and body to the hair. Jojoba oil also offers shine and helps to moisturize the hair and scalp.

    Q: Can a scent be added to the BUZZ?
    A: YES, any of the WORLD essential oil BLENDS can be added one to the BUZZ to create a personalized scent.

    BELIEVE

    Q: Who can use the WORLD BELIEVE?
    A: Anyone can use the WORLD BELIEVE; children, teenagers, adults, every ethnicity, hair and skin type.

    Q: Why has the BELIEVE been coined the "Magic Potion" from a medical doctor?
    A: The BELIEVE is a rich, cell-regenerative salve made from pure organic ingredients. It penetrates the skin and provides relief from conditions such as dermatitis, eczema, psoriasis, burns, cuts, scrapes, mosquito bites, chapped lips and for babies, diaper rash and cradle cap. BELIEVE – the magic potion that offers tremendous relief for many skin ailments.

    Q: In addition to being a skin care product, can the BELIEVE also be used on hair?
    A: YES, a small amount of BELIEVE pulled through hair helps to remove static and frizz, and to enhance shine.

    Q: What are some of the active ingredients in the WORLD BELIEVE?
    A: BELIEVE contains sunflower, coconut, rosehip and argon oils, beeswax and an essential oil blend. The combination of natural ingredients offers anti-microbial, anti-bacterial and anti-fungal properties.

    Q: What other added benefits does the BELIEVE have?
    A: BELIEVE is also a fantastic and soothing after-shave balm.

    CANDY

    Q: Who can use the CANDY?
    A: Adults and teenagers may use the CANDY; we do not recommend the use of the CANDY on young children, babies or on pregnant women.

    Q: What is the WORLD CANDY?
    A: WORLD CANDY is a unisex scent that can be used in hair as an anti-static/ shiner or can be rolled onto the skin to help stimulate the body.

    Q: Is the CANDY also a multi-use product?
    A: YES, the CANDY is safe both for the hair and the skin.

    Q: What does the WORLD CANDY smell like?
    A: CANDY smells like a smooth and energizing blast of citrus.

    Q: Does the CANDY have any therapeutic benefits?
    A: YES, CANDY contains essential oils, which are known to help cleanse and stimulate the body.

    BLENDS - Essential Oils

    Q: Can anyone use the WORLD BLENDS?
    A: Pregnant women, children and babies should not use the BLENDS.

    Q: How many WORLD BLENDS are there?
    A: There are five WORLD BLENDS; Stimulate Calm, Detox, Sexy, and Yum.

    Q: Can any of the BLENDS be used to customize other WORLD Hair and Skin products?
    A: YES, each BLEND can be added to any other non-scented WORLD Hair and Skin products to create a personalized scented product.

    Q: Can the BLENDS be used in an aromatherapy burner?
    A: YES, a few drops diffused through an aromatherapy burner will make your home smell fantastic for hours!

  • Retailers

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    Q: What are the guidelines for becoming a WORLD Hair & Skin retailer?
    A: Salons or licensed individual stylists would be the perfect partners for WORLD Hair and Skin.

    Q: What is the process for becoming a WORLD retailer?
    A: In order to become a WORLD retailer, please review the information on our Become A Retailer page.

    Q: What geographical regions are you currently serving?
    A: We currently ship throughout Canada and the US. Other geographical regions will be considered on a case-by-case basis. Please contact donna@world.ca for further details.

    Q: Is there a minimum order commitment for those that want to become a retailer?
    A: YES, there are introductory packages. Two packages are designed for salons and one is tailored specifically to licensed individual stylists.

    Q: Is there a discount for retailers?
    A: YES, retailers enjoy healthy discounts on the WORLD Hair and Skin line. For further details, please contact donna@world.ca.

    Q: How do I obtain a price list from WORLD Hair & Skin?
    A: Price lists can be obtained by contacting peter@world.ca.

    Q: Are there educational and training tools available to retailers?
    A: YES, we do provide both introductory and continuing education to all our WORLD retailers.

    Q: Is it possible to schedule an in-person meeting with a sales representative?
    A: Depending on your location, a sales representative may be able to meet in person. Please contact peter@world.ca.

    Q: Will I be listed on www.world.ca as a WORLD Hair & Skin retailer?
    A: YES, your salon will be listed on the one of the retailers listed on our website's Retailers page so that potential customers know where they can purchase products in their areas.

    Q: Who do you use as your shipping carrier?
    A: We currently ship via Federal Express.

    Q: Is there more than one shipping method available for retailers?
    A: YES, we can review other options to ensure that you receive your WORLD products in the quickest and most cost effective manner.

    Q: How long does it take to receive an order?
    A: Orders will be shipped within 48 hours. The arrival date will be dependant upon the method of shipment selected.

    Q: Is there a minimum order requirement?
    A: Once the introductory commitments are met, there are no minimum order requirements.

    Q: Whom should I contact for customer service questions?
    A: Please email peter@world.ca with any inquiries or customer service questions.

    Q: After I’ve signed up to become a retailer, how do I place an order?
    A: A retailer login will be provided to you. You can then place orders via our online retailer login page.

    Q: What are the acceptable forms of payment?
    A: Accepted forms of payment include PayPal and all major credit cards. We do not accept Visa Debit cards.